Guys, I've now used you several times and have had a generally favorable experience but for a couple of events when delivery was either non-existent or very slow. I scheduled the meal at 7:14 PM to be delivered ASAP. At about 8:35 PM I checked on the status of the delivery via my app and it showed the meal as having been delivered at 8:15 PM (maybe this was an estimate, but the app format implies delivered (this should be cleaned up). Out of concern from past experience that I would never see the food I called you at about 8:45 PM. I got a fellow who obviously was working from home (kids screaming in background, he had to ask for my order number twice). He said he would call the restaurant. He called me back within a few minutes telling me, not once but three times, that the delivery was "one minute away". Well, the food was delivered at 9:12 PM, a good bit more than "one minute away" from 8:47 PM. In fact, I was dialing your number when the doorbell rang. So, what's up with the delivery issues?
Excellent, I always have a good experience when ordering from Pearl Lian! Can't beat their Pad See U!
Always seem to be slow service, but food is wonderful
Julie or Greg
Their food is always fabulous. The order was on time, very fresh and hot.
Excellent customer service,Fast delivery. Recommended.
Good choice of rolls that are fresh.
The food is delicious, my first time. very good......
Delivery took entirely too long. Food was no longer hot due to this.
Took an hour but food was really good. Overall worth it, but plan ahead.
Always fresh and delicious...vegetables in the spring rolls are cut perfectly and have the crunch & snap of fresh veggies. The Pot Stickers go fast, amazing taste with the hint of ginger. Sesame chicken is always solid white meat, excellent sauce with perfectly steamed broccoli. We don't eat Chinese food anywhere else.
Normally everything I order is perfect but this order was incorrect. I ordered a spicy entree and it was very mild, no spice added. I ordered homemade spicy mustard and it was left out.
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11600 Medlock Bridge Rd #100, Duluth, GA 30097
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